Indian hospitality sector expected to touch $457.37 billion by 2029 fuelled by startups
The Indian hospitality industry stands as a vibrant tapestry woven from diverse cultures, traditions, and landscapes. With a rich heritage dating back centuries, it has evolved into a dynamic sector catering to the needs of domestic and international travelers alike. From luxurious resorts nestled in serene landscapes to bustling urban hotels, the industry offers a spectrum of experiences that reflect the country’s ethos of warmth and hospitality.
The Indian hospitality industry is poised for significant growth, with market size projected to reach USD 247.31 billion in 2024 and nearly doubling to USD 475.37 billion by 2029, reflecting a robust CAGR of 13.96% during this period according to a study conducted by Mordor Intelligence Network. This remarkable expansion is driven by India’s emergence as a premier global destination for both leisure and business travelers, coupled with strategic government initiatives and infrastructure development.
One of the hallmarks of the Indian hospitality industry is its diversity. From budget accommodations to opulent five-star hotels, the sector caters to a wide range of preferences and budgets. Whether it’s the vibrant streets of Delhi, the serene backwaters of Kerala, the sandy beaches of Goa, or the majestic forts of Rajasthan, each region offers a unique flavor of hospitality, showcasing the country’s cultural richness.
Factors Driving Growth
Global Destination Appeal
India’s appeal as a travel destination has been enhanced by its geopolitical stability, world-class infrastructure, and commitment to hosting international events. These factors have collectively contributed to the steady growth of the tourism industry, thereby bolstering the hospitality sector. The country’s attractiveness is further supported by its inclusion in the top 100 countries with favorable business conditions and holding the top spot globally for greenfield FDI ranking.
Domestic Tourism and Staycations
Domestic tourism has shown remarkable resilience and strength, with an increasing trend towards staycations among Indian residents. This trend is driven by the convenience, safety, and opportunity to explore local destinations. The growth rate in the hospitality and tourism sector has significantly increased, supported by favorable conditions for business and the development of domestic tourism infrastructure.
Infrastructure and Government Initiatives
Cruise Tourism Development
The Government of India (GoI) has identified the potential of cruise tourism and is developing major ports such as Chennai, Goa, Kochi, Mangalore, and Mumbai as cruise tourism hubs. These ports will offer various amenities, including hospitality services, retail outlets, shopping centers, and restaurants, to enhance the overall tourist experience.
Airport and Regional Connectivity
The government has also focused on reviving regional air connectivity by planning to revive 50 additional airports, heliports, and water aerodromes. This initiative aims to develop fifty tourism destinations into comprehensive packages for both domestic and international tourists. Enhanced regional connectivity is expected to significantly benefit the hospitality sector.
Tax Reforms and Economic Policies
Recent reductions in personal income tax are likely to increase disposable income, thereby driving demand in the tourism and hospitality sectors. The Ministry of Tourism’s revitalization of the Swadesh Darshan Scheme as Swadesh Darshan 2.0 (SD2.0) and the introduction of the National Integrated Database of Hospitality Industry (NIDHI) initiative aim to facilitate digitalization and ease of doing business in the sector.
Industry Performance and Projections
Hotel Occupancy and Revenue
The hospitality sector has seen a notable boost due to the surge in hotel projects, with occupancy rates increasing from 60-67% compared to the previous year. Average rates (ARR) have fully recovered, showing a significant rise of 37-39% from the prior year. Consequently, Revenue per Available Room (RevPAR) has experienced a remarkable growth of 89-91% compared to the previous year.
Expansion and Development
Driven by a robust rebound in demand, hotel companies have expedited their expansion strategies, leading to over a 35% increase in brand signings by keys compared to the previous year. According to the TopHotelProjects construction database, India is set to welcome 481 projects with 57,879 rooms. Major hotel chains like IHCL, LTH, Marriott International, and Radisson Hotel Group are expanding their footprints significantly, particularly in leisure destinations and Tier-3 and -4 cities, recognizing the vast untapped potential in these regions.
In recent years, there has been a noticeable shift towards boutique hotels and eco-friendly accommodations. These establishments offer personalized experiences, often showcasing local art, cuisine, and architecture. Moreover, with sustainability becoming a global priority, many hotels are embracing eco-friendly practices, such as solar power, rainwater harvesting, and waste management initiatives.
The Indian hospitality industry is also witnessing a rapid integration of technology to enhance guest experiences. From online booking platforms to mobile check-ins, technology has streamlined operations and made services more accessible. Additionally, the pandemic accelerated the adoption of contactless solutions, such as digital menus, QR code payments, and virtual concierge services, ensuring both guest safety and convenience.
Rise of Startups
The Indian hospitality sector, long dominated by established chains and traditional service models, is experiencing a vibrant transformation driven by an influx of innovative startups. These young enterprises are not just enhancing service standards but are also redefining the very essence of hospitality in India through technology integration, unique offerings, and sustainable practices.
One of the most significant trends spearheaded by startups in the Indian hospitality industry is the integration of digital technology. Companies like OYO Rooms have revolutionized budget accommodations by leveraging technology to ensure standardization and quality control across thousands of properties. OYO’s model of aggregating budget hotels and offering them under a unified brand has not only improved the customer experience but also provided a lifeline to many small and unorganized players in the sector.
Similarly, Treebo Hotels employs advanced tech solutions to maintain consistent service quality, manage bookings, and enhance guest experiences. Their emphasis on using AI and data analytics for dynamic pricing, personalized marketing, and efficient operations management showcases how startups are making hospitality smarter and more customer-centric.
Beyond technology, the modern traveler’s quest for unique experiences has spurred startups to innovate with niche offerings. Companies like V Resorts offer boutique stays that emphasize local culture, adventure, and community engagement. By providing customized experiences that reflect the local heritage and environment, these startups cater to the growing demand for experiential travel.
Homestay platforms like SaffronStays and StayVista cater to the segment of travelers seeking a homely yet luxurious environment. These platforms connect travelers with handpicked, private vacation homes that offer personalized services and a distinct, intimate experience, often in picturesque locations away from the usual tourist trails.
Sustainability has become a core tenet for many new entrants in the hospitality industry. Startups such as Spiti Ecosphere and Beco Resorts are pioneering eco-friendly hospitality practices. These companies focus on reducing carbon footprints by incorporating green building practices, promoting local and organic food, and ensuring waste management practices that are environmentally responsible.
As India continues to attract global tourists and enhance its domestic tourism appeal, the hospitality sector is set to become a major contributor to the economy, generating employment and fostering regional development. With continued investment and innovation, the future of the Indian hospitality industry looks exceedingly promising.
