Bengaluru: Verloop.io has raised $5 million as a part of its Series A funding led by Alpha Wave Incubation, managed by Falcon Edge Capital, along with existing investors IDFC Parampara and Infosys co-founder Kris Gopalakrishnan.
The five-year old startup will use the funds to fuel its product development roadmap, which includes hiring top talent across the data science and engineering domains and will expand its presence across the Middle East, Southeast Asia, and the United States.
Verloop.io enables businesses automate customer support across channels and claims to have processed over 2 billion queries from customers across its clients, with over 100 million unique users having interacted with the platform.
“This investment, especially during covid times, is an endorsement of our machine learning capabilities. We are now looking to hire top talent and build further traction for the business globally,” said Gaurav Singh, founder and CEO of Verloop.io.