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Kata.ai raises Series B funding

Kata.ai, a conversational Artificial Intelligence and Natural Language Processing (NLP) startup has secured an undisclosed amount in Series B funding, led by Taiwan-based Trans-Pacific Technology Fund (TPTF) and MDI Ventures.

Alongside this, Kata has also unveiled its new product QIOS, a social commerce platform that allows small and medium enterprises (SMEs) to use and integrate AI technology in their sales process through chat-based applications such as WhatsApp, Instagram, and Facebook Messenger.

Kata.ai develops AI technology in understanding human conversation to allow better interaction between humans and computers. Its NLP has been used to create chatbots for companies and other stakeholders in Indonesia, including Telkomsel, Indosat Ooredoo, Bank BRI, Pertamina, Blue Bird Group, OVO, Midtrans, Warung Pintar, Healthcare and Social Security Agency, Ministry of Education and Culture, and Ministry of Tourism and Creative Economy.

Kata Platform has processed more than 700 million conversations and three million monthly active users who interact with chatbots created by Kata Platform.

During the pandemic period, the number of conversations that took place also accelerated significantly, with growth reaching 3 times the number of normal conversations.

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